Music Instrument Rentals

Yes, you can upgrade your rental to a higher-priced model any time after the minimum rental period. For further information contact Studio19 Rentals on 1300 889 560.

Simply call Studio19’s service team on 1300 889 560 and they will give you contact details for their courier, who will collect and return the rental for a nominal fee.

The product you have rented is valuable. Unless you have elected to take up the optional protection plan as part of your application (if offered in relation to your selected product), we suggest you consider insurance. You may be covered by your normal household contents insurance, but it is advisable to check this with your insurer.

We hope you enjoy using your rental, and at some point you may wish to consider purchasing it. While your contract is a rental contract, you can still make an offer to buy the product at any time. As a general guide, your Studio19 Dealer will show prices at various points in time, which we believe represent fair value for the product. As a further guide, if you were to continue renting for 24 months, this value would be approximately equal to one month’s rental. We are happy to consider any purchase offer, so feel free to contact us at any time. Payment by approved purchasers is by way of a one-off payment, either by credit card, direct deposit or cheque.

There is no small print and no surprises. If you find the product is not for you, simply call us on 1300 889 560 to arrange its return after the minimum period. No fuss.

Everyone. We welcome applications from everyone, including university students, part-time workers and senior citizens. However, you do need to be over eighteen years of age to place an application. If you are under eighteen, please ask a parent or guardian to apply on your behalf.

Just call in store on 02 9873 2333, or apply online in store. The application takes about 10 minutes.

Approval will normally take less than 30 minutes. Sometimes it may take a bit longer because we may contact you for additional information to help us assess your application.

There is a minimum rental period depending on your chosen instrument. If you return the instrument before the end of the minimum rental period, you will need to pay the balance of rental charges for the full minimum rental period. After the minimum rental period, how long you continue to rent the instrument is completely up to you. You can return it whenever you wish, or consider upgrading.

No.

The first payment includes the first month’s rental, handling and account set-up.

The rental payments are debited on a set date each month from either your nominated bank account via direct debit or a credit card (Mastercard or Visa). If the date falls on a weekend or public holiday, the payment will be debited on the next business day.

It may be possible to change the date to fit in with your salary and other commitments. Please call Studio19’s Contract Administration department on 1300 889 560 to discuss.

During the course of your rental contract, we will carry out the maintenance and repairs that we accept are required due to normal use to keep the rental in proper working order. While this is at no cost to you, it does not include consumables. Alternatively, if necessary, we will replace the rental. If you believe that the rental requires maintenance or repairs, please contact Studio19’s service team on 1300 889 560 for an assessment.