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Please see the warranty & repair providers.

 

Casio

Shriro Australia, the distributor of Casio EMI products in Australia provides a 5‐year conditional warranty for Casio Electronic Musical Instrument products, and 12-months for power adapters, from the date of original purchase. 
In order to avoid disappointment, we recommend for you to keep a copy of your tax invoice on hand for future reference.

What is NOT covered?

1. The problem is caused by improper, rough or careless treatment.

2. The problem is caused by fire or other natural calamity.

3. The problem is caused by improper repair or adjustment made by anyone other then a CASIO authorised service centre.

4. The problem is caused by battery leakage, bending of the unit, broken display or keys.

5. The problem is caused by the use of, other than the correct AC adaptor.

6. The proof of purchase is not presented when requesting service.

 

To make a warranty claim please contact Casio Service:

Phone: 1300 768 112

Monday – Friday, 8:30 AM – 5:00 PM

casioservice@shriro.com.au

 

Kawai (Digital Pianos)

Kawai Australia, the distributor of Kawai Products in Australia provides a 5‐year conditional warranty for Kawai digital pianos from the date of original purchase. 
In order to avoid disappointment, we recommend you to keep a copy of your tax invoice on hand for future reference.

To make a warranty claim please contact Kawai Service:

Phone: 1800 636 005

Monday – Friday, 9:00 AM – 5:00 PM

info@kawai.com.au